Privacy Policy
Last updated: September 1, 2024
Personal Information We Collect
Maille ('we,' 'us,' or 'our') is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our software.
Information We Collect
We may collect the following types of personal information from you:
User information: Name, contact information, educational background, work experience, and any other information you provide during the application process or during your use of our software.
Registration information: Course enrollment details, payment information, and communication preferences.
Learner information: Attendance records, grades, evaluation results, and other performance data.
Contract information: Details of your learning contracts, including start and end dates, payment terms, and any amendments.
Usage information: Information about how you interact with our software.
Financial information: Billing and payment details.
How We Use Your Information
We use the personal information we collect to:
To process your registration for our courses and manage your enrollment.
To provide you with access to our learning materials and resources.
To track your progress and evaluate your performance.
To process payments and issue invoices.
To personalize your experience and deliver content and product offerings relevant to your interests.
To detect, prevent, and address technical issues.
To communicate with you about your courses, account, and any changes to our policies or terms.
To provide you with customer support and respond to your inquiries.
To improve our software and develop new features and services.
Sharing Your Information
We may share your personal information with third parties in the following circumstances:
Service providers: We may share your information with third-party service providers who help us deliver our services.
Business partners: We may share your information with business partners who provide services or features that complement our software.
Legal requirements: We may share your information to comply with legal obligations, enforce our policies, respond to legal requests, or protect our rights.
Business transfers: We may share your information in connection with a merger, acquisition, or sale of assets.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You have the right, including under GDPR, to:
Access your personal information and receive a copy of the data we hold about you.
Request the correction of your personal information if it is inaccurate or incomplete.
Request the deletion of your personal information.
Object to the processing of your personal information.
Request the restriction of processing of your personal information.
Request the transfer of your personal information to another party.
Withdraw your consent to the processing of your personal information.
If you wish to exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.
DPO
We have appointed a Data Protection Officer (DPO), Nadir Hajarabi, to oversee our data protection practices. If you have any questions or concerns about our data protection practices, please contact our DPO dpo@maille.xyz
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect information about your use of our software. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or by other means.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@maille.xyz